Frequently Asked Questions

Discover how Keyzy's rent-to-buy solution can help you get onto the property ladder sooner.

Common Questions About Keyzy's Rent-to-Buy Solution

What is Keyzy?
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Keyzy is a company that helps more people get onto the property ladder with their rent-to-own solution. Every month, up to 100% of your rental payment converts into your deposit, helping you save automatically toward homeownership, meaning you can accumulate a 10% deposit in the 2 year lease term.
How is Keyzy different from a traditional mortgage?
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Unlike a traditional mortgage, no large upfront deposit is required to move in. Instead, you pay monthly rent that goes entirely toward building your deposit, making it easier to get on the property ladder sooner.
How exactly does the converted rent work?
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Every month, your full rent amount is going towards decreasing your future buyback price. Over time, this converted rent grows and can be used to purchase the home from Keyzy.
Do I need to pay any upfront fees to start?
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In most cases, there’s a fixed product fee of £1,999, but there’s no large down payment required at the outset. All details are fully explained before you commit.
What if I want to buy the home sooner than expected?
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If you’re ready to purchase earlier, you can do so without penalty. Up to 100% of the rent you’ve already paid will go directly toward the buying the property from us. The future buyback price will be the pre-agreed price minus all the rent paid until purchase date.
What happens if I decide not to purchase?
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If your circumstances change and you choose not to buy, you’ll have the flexibility to walk away at the end of your rental term, subject to any agreed-upon conditions. However, your accrued converted rent may be impacted. Alternatively, you can decide to find a buyer on the open market and you will get the difference between the sale price and the future buyback price minus all your rental payments. Example: your future buyback price is £500,000 and after two years you have paid £50,000 of rent. You decide to sell the property for £500,000. In that case you would get £50,000 back minus any fees paid as part of the transaction (agents, conveyancing etc. which we would let you know about before proceeding).
Is Keyzy available for any property?
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Keyzy is available in select regions and for properties that have been pre selected and that meet our criteria (price, condition, location, etc.). Browse our Find a Home section to see all available properties. If you have a specific home in mind, reach out to our team to check if we can help.
Who is responsible for maintenance and repairs?
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You’ll typically be responsible for minor, day-to-day upkeep, while Keyzy will handle larger structural or significant repairs until you’ve purchased the home. Specific responsibilities are detailed in your agreement.
How do I qualify?
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We look at factors like income stability and general creditworthiness, but our requirements are usually more flexible than a traditional mortgage lender’s. Get in touch to see if you qualify.
Are there any hidden fees?
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We believe in full transparency—all fees are clearly stated up front. Aside from your standard rent payments, there are no hidden or surprise fees.
How do I get started?
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Simply apply online or contact our team. Once approved, we’ll help you find (or secure) a qualifying home. Then, you can move in and start building your deposit with every rent payment.
What are the eligibility criteria?
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There are a number of things we look at when reviewing applications to join Keyzy. Before starting a full application and to get your Budget in Principle you and any joint applicants will need to confirm that:

• You are over 18 and have the right to live and work in the UK
• Your combined household income is at least £50,000
• You haven't entered into an IVA or bankruptcy in the past three years
• You haven't had any CCJ's or defaults registered against you in the past 12 months
• You haven't missed any payments in the past six months (e.g. phone bills or rent payments).

When you submit a full application we will also do an industry-standard check on you using secure and modern technology including:

• Verifying your income and spending (using Open Banking)
• Verifying your ID digitally. This only takes a few minutes with no need to post anything to us.
• Checking for fraud and bankruptcy (using Credit bureaus).
Can I get help from family?
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If applying to Keyzy jointly with a family member, both of you must live in the home as your main residence. At the moment we don't offer an option to use a guarantor.
What happens if I want to move somewhere else?
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At the end of your lease you are free to leave, but we still want you to get any potential increase in the property value. You can find a buyer for the home at any time during your lease, and keep all the upside. You just need to make sure it is sold at a price equal or above your future buyback price. You also get up to 100% of your rental payments back (minus an early exit fee of 2% for selling the home).
What if I can't get a mortgage at the end of the lease?
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You may be able to extend your lease agreement while you get ready to buy. If you still can't get a mortgage you can find another buyer and walk away with the gains if the property value has increased.

Terminology

What is the future buyback price?
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The future buyback price (the amount you’ll pay to purchase the home at the end of the rental period) is agreed upon up-front. This ensures you know exactly how much the property will cost when you’re ready to buy, providing price certainty and avoiding any unwelcome surprises down the line.
What is converted rent?
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Converted rent is the portion of your monthly rent that is applied toward decreasing your future buyback price. In our new Rent-to-Own model, up to 100% of each rent payment is converted, meaning it goes straight towards your deposit, helping you build equity faster.

Still have questions?

Get in touch: [email protected]

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Keyzy is a trading name of Kollitom Ltd, a company registered in England and Wales (Company No. 13075506) with its office at LABS Atrium, Chalk Farm Rd, London, NW1 8AH.

Keyzy’s offering does not fall within the scope of financial services regulation. Customers should ensure they understand what this means before they use the Keyzy product.

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